Job Description
Purpose of the Job:
This management role will see you: Planning and organizing the medium and long-term activities of the branch Monitoring stock to ensure that it meets the required level Ensuring that set targets are achieved to maintain business growth Managing staff by delegating tasks and allocating resources efficiently Identifying and solving problems related to customers, staff, and equipment to maintain high-quality service standards Taking full responsibility for the branch success from a profit-loss perspective Completing the in-house training program to enhance personal and professional growth.
Job Objectives:
- Staff management
- Stock management
- Floor-walk management
- Report analysis
- Trading premises maintenance
- Budget and target achievement
- Customer query/complaints resolution
Qualifications:
- Essential: Grade 12 qualification or equivalent (with Maths and English)
- Desirable: Retail-related tertiary qualification
Experience:
- Desirable: FMCG experience within a retail outlet
Knowledge and Skills:
- Desirable: Product knowledge
- Branch systems knowledge
- Stock management
- Branch reports
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