Assistant Manager Designate - Train the Checkers way!

Purpose of the Job

Are you a driven and passionate individual looking to advance your career in retail management? Join us at Checkers as a Designate Assistant Manager and receive comprehensive training in the Checkers way! This is your chance to develop your skills and lead a team dedicated to excellence in customer service.

Main Purpose of the Job

The Designate Assistant Manager plays a pivotal role in supporting the Management Team of the store and learning the operational and leadership aspects of running a Checkers store. This position is designed to equip you with the knowledge and skills necessary to manage store operations successfully and foster a stellar customer experience.

Job Objectives

• Learn and apply the principles of effective store management.
• Assist in driving sales and profitability while upholding the highest standards of customer service
• Contribute to the recruitment, training and development of team members.
• Support operation initiatives in accordance with the company policies and procedures.
• Participate in inventory management and merchandising strategies to optimize sales.

Task Information

• Training and Development – Engage in a structured training program to learn all aspects of store operations, team management and customer engagement.
• Operational Support – Learn how to assist in managing daily store functions, including opening and closing procedures, cash handling and stock management.
• Customer Relations – Learn how to help ensure customer satisfaction by addressing inquiries and resolving complaints efficiently.
• Sales Monitoring – Learn how to participate in analysing sales reports and metrics to identify opportunities for improvement.
• Visual Merchandising - Learn how to support the maintenance of appealing product displays aligned with company standards.
• Regulatory Compliance - Learn how to adhere to health and safety regulations and company policies to ensure a safe shopping environment.

Qualifications

• Grade 12/Matric
• A diploma/degree in Business Management, Retail Management or related field is advantageous.
• Relevant experience can substitute for formal qualifications

Experience

• Previous experience in retail of customer service roles is preferred.
• Demonstrated interest in pursuing a career in retail management is essential.

Knowledge and Skills

• Strong leadership potential with the ability to inspire and support team members.
• Excellent communication and interpersonal skills.
• Analytical thinking with the ability to solve problems creatively.
• Proficiency in MS Office and SAP
• Strong organisational skills and the ability to multitask effectively.

Why Join Checkers?

We are committed to nurturing talent and providing a pathway for career growth within our organisations. As a Designate Assistant Manager, you will gain invaluable experience and training, preparing you for future leadership roles. Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.