Senior Project Associate (IBM), Addis Ababa, Ethiopia

Job Description

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission, and the direct supervision of the Programme Officer (IBG), the Senior Project Associate (Identity and Border Management Solutions - IBG) will support the technical, operational and administrative implementation of Identity and Border Management Solutions projects within the IBG portfolio, with a specific focus on IOM's Migration Information and Data Analysis System (MIDAS).

The incumbent will serve as the operational technical focal point for the deployment, coordination and implementation support of MIDAS, as well as other identity and border technology-related initiatives implemented under the IBG portfolio. The role will support activities related to Border Management Information Systems (BMIS), API/PNR initiatives, document verification tools, biometric systems and other border and identity management technological solutions.

The incumbent will provide technical coordination support under the guidance of the Programme Officer, in alignment with approved project documents, donor requirements and IOM standards.

Responsibilities

• Serve as the operational technical focal point for the deployment and implementation of MIDAS at selected Border Crossing Points (BCPs), under the supervision of the Programme Officer.
• Support the coordination of system installation, configuration and rollout activities in close collaboration with IOM ICT units, regional technical specialists and relevant government counterparts.
• Assist in monitoring system functionality and performance, including documenting technical issues and facilitating their resolution with appropriate technical units.
• Provide technical support and coordination for other identity and border management technology initiatives within the IBG portfolio, including API/PNR systems, biometric components, document verification tools and related infrastructure.
• Participate in technical assessments, field missions and site visits related to border technology deployment and infrastructure upgrades.
• Support the preparation, revision and tracking of project workplans related to MIDAS and other IBM initiatives.
• Support the organization and logistical coordination of technical trainings, system rollouts, workshops and coordination meetings.
• Assist in drafting progress reports, briefing notes, presentations and donor visibility materials related to MIDAS and IBG activities related to identity and border management solutions.
• Undertake duty travel to Border Crossing Points and other implementation sites as required.
• Support coordination with relevant government technical counterparts, including immigration, border police and ICT departments, under the guidance of the Programme Officer.
• Maintain organized records of technical documentation, deployment records and operational updates.
• Follow up on agreed technical action points arising from coordination meetings and field missions.
• Contribute to internal knowledge management on identity and border management systems within the IBG unit.
• Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• University degree or equivalent in Information Technology, Computer Science, Engineering, Political or Social Sciences, Migration Studies, International Relations, or a related field from an accredited academic institution with at least four years of relevant professional experience. OR
• High School Diploma with at least six years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience supporting IT systems, databases or information management systems, including BMIS and in particular MIDAS.
• Experience in migration management, border governance, identity management or related fields is an advantage.
• Experience supporting field-level MIDAS technical assessment and deployments.
• Knowledge of project implementation and administrative processes.
• Experience liaising with government technical counterparts.
• Demonstrated ability to document technical issues and support troubleshooting processes.

Skills

• Good drafting and reporting skills

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Amharic is required (oral and written).

DESIRABLE Working knowledge of local language is desirable.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.

Values

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization's goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.