Project Associate - Casework (G5) - Monrovia, Liberia
IOM
Job Description
<p><span style="font-family: "Gill Sans Nova", sans-serif;"><span style="font-size: 11pt;">Under the overall supervision of the Chief of Mission (CoM) and the direct supervisor of the Protection Officer and in close cooperation with relevant departments at Headquarters (HQs) and Regional Office (RO), the </span><span lang="EN-GB" style="font-size: 11pt;">Protection Associate-Casework </span><span style="font-size: 11pt;">will contribute to the provision of protection assistance through case identification, assessment, case management, referrals, follow-up, information provision, and coordination with relevant service providers to ensure that vulnerable individuals receive timely and appropriate support.</span></span></p><p align="left" style="margin-bottom: 0in; text-align: left;"><span style="color: rgb(65, 143, 222);"><span style="font-size: 12pt; letter-spacing: 1pt;">EDUCATION</span></span></p><ul style="list-style-type: disc;"><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Master’s degree in Social Sciences, Social Work, Psychology, Political Science, Law, or a related field from an accredited academic institution with two years of relevant professional experience; or</span></p></li><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Bachelor’s degree in the above fields with four years of relevant professional experience</span><span style="font-family: "Gill Sans MT", sans-serif;"><span class="PDNORMALTEXT" lang="EN-GB" style="font-size: 10pt;">.</span></span></p></li></ul><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"><span style="color: rgb(65, 143, 222);"><span style="font-size: 12pt; letter-spacing: 1pt;">EXPERIENCE</span></span></p><ul style="list-style-type: disc;"><li><p style="margin-bottom: 10pt;"><span style="font-family: "Gill Sans MT", sans-serif;"><span class="PDNORMALTEXT" lang="EN-GB" style="font-size: 10pt;">E</span></span><span lang="EN-GB">xperience in protection case management (including for survivors GBV and human trafficking, children at risk) in humanitarian or migration contexts.</span></p></li><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Experience working with vulnerable persons, ideally including returnees or deported migrants, who have complex needs.</span></p></li><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Experience with referrals and coordination with local protection actors, NGOs, or government services.</span></p></li><li><p style="margin-bottom: 10pt;"><span style="color: black; font-family: "Gill Sans MT", sans-serif;"><span lang="EN-GB">Experience working in programs that include a movement operations component is an advantage. </span></span></p></li><li><p style="margin-bottom: 10pt;"><span style="color: black; font-family: "Gill Sans MT", sans-serif;"><span lang="EN-GB">Experience with IOM or other UN agencies, particularly working on assisted voluntary return and reintegration programs, is preferred. </span></span></p></li></ul><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"> </p><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"><span style="color: rgb(65, 143, 222);"><span style="font-size: 12pt; letter-spacing: 1pt;">SKILLS</span></span></p><ul style="list-style-type: disc;"><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Knowledge of IOM and Inter-agency protection standards and operational guidelines, including IOM Case Management Guidelines. Knowledge of human rights and international migration law is an asset.</span></p></li><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Knowledge of MiMOSA is a strong asset.</span></p></li><li><p style="margin-bottom: 10pt;"><span lang="EN-GB">Strong interpersonal skills, ability to interact respectfully with migrants with trauma or complex needs, and p</span><span style="color: black; font-family: "Gill Sans MT", sans-serif;"><span lang="EN-GB">roven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds</span></span><span style="font-family: "Gill Sans MT", sans-serif;"><span class="PDNORMALTEXT" lang="EN-GB" style="font-size: 10pt;">.</span></span></p></li><li><p style="margin-bottom: 10pt;"><span style="color: black; font-family: "Gill Sans MT", sans-serif;"><span lang="EN-GB">Strong interpersonal and teamwork skills.</span></span></p></li><li><p style="margin-top: 12pt;"><span lang="EN-GB">Ability to deliver assistance in challenging conditions; adaptability and good judgment.</span></p></li><li><p style="margin-top: 12pt;"><span lang="EN-GB">Good written and verbal communication skills; ability to prepare case notes and reports.</span></p></li><li><p style="margin-top: 12pt;"><span lang="EN-GB">Proficiency in MS Office (Word, Excel), tools used for case management.</span></p></li></ul><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"><span style="color: rgb(255, 103, 31);"><span style="font-size: 10pt; letter-spacing: 1pt;">SECTION 5</span></span></p><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"><span style="color: rgb(0, 51, 160); font-family: "Gill Sans Nova", sans-serif;"><span style="font-size: 16pt;">Languages</span></span><br><span lang="EN-GB">IOM’s official languages are English, French, and Spanish. </span></p><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"><span style="color: rgb(65, 143, 222);"><span style="font-size: 12pt; letter-spacing: 1pt;">REQUIRED</span></span></p><p align="left" style="text-align: left;"><span lang="EN-GB">For this position, fluency in </span><span class="PDNORMALTEXT" lang="EN-GB">English</span><span lang="EN-GB"> is required (oral and written).</span></p><p align="left" style="margin: 4pt 0in 0in; break-after: avoid; text-align: left;"><span style="color: rgb(65, 143, 222);"><span style="font-size: 12pt; letter-spacing: 1pt;">DESIRABLE</span></span></p><p style="margin-bottom: 10pt;"><span style="color: black;"><span lang="EN-AU" style="font-size: 12pt;">Knowledge of </span><span lang="EN-GB" style="font-size: 12pt;">Spanish, Tigrinya, and Arabic </span><span lang="EN-AU" style="font-size: 12pt;">is an advantage. </span></span><span class="PDNORMALTEXT" lang="EN-AU"> </span></p><ol style="padding-left: 72px;"><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Carry out screening interviews with migrants to collect relevant information and support the identification of migrants who may require assistance, in line with established procedures.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per guidance received and within the limits of resources available.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Assist IOM GAVR beneficiaries through the provision of information on the services available for migrants in Liberia, including services such as individual counseling sessions provided by specialised service providers, and distribute information sheets, leaflets and brochures regarding social or medical services in Liberia.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Provide individualised and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Follow-up with IOM partners responsible for provision of assistance provided through referral.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Support the process of case management.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Support administrative and financial processes related to direct assistance to vulnerable migrants, in accordance with established procedures.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Assist in the implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Maintain a professional and neutral behaviour, as well as empathy with migrants.</span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0.2in; margin-top: 0in;"><span lang="EN-GB">Perform such other relevant duties as may be assigned.</span></p></li></ol>
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