Production Supervisor

About the Role

The Production Supervisor is responsible for leading and coordinating production and warehouse operations within a licensed pharmaceutical distribution centre. The role ensures the efficient, safe, and compliant handling of pharmaceutical products while achieving daily operational and service delivery targets. Working within a highly regulated environment, the incumbent is accountable for maintaining compliance with SAHPRA requirements, Good Distribution Practice (GDP), Good Warehousing Practice (GWP), and the Medicines and Related Substances Act. The role also focuses on leading and developing warehouse teams, ensuring stock accuracy and integrity, promoting a culture of safety, and driving operational excellence to support business objectives and customer satisfaction.

What You Bring

Matric / National Senior Certificate (NQF Level 4) is the minimum educational requirement. A National Diploma or Degree in Logistics, Supply Chain Management, Operations Management, or a related field (NQF Level 6) is highly advantageous. A minimum of 3 to 5 years' experience working in a warehouse or distribution centre environment. At least 2 to 3 years' supervisory or team leader experience within an operations or production setting. Experience in pharmaceutical wholesale, FMCG, or regulated distribution environments is preferred. Familiarity with SAHPRA inspections, Good Distribution Practice (GDP) audits, or the handling of scheduled medicines is considered a strong advantage. Demonstrated ability to manage teams effectively and improve operational processes. Strong organisational and communication skills to coordinate activities and liaise with stakeholders. Proficient in using warehouse management systems and standard office software. Commitment to maintaining high standards of safety, quality, and regulatory compliance.

What You'll Do

• Ensure all warehouse operations comply with SAHPRA, GDP, GWP, and Medicines and Related Substances Act regulations.
• Lead and supervise production activities including order picking, quality checks, packing, and dispatch to meet daily targets.
• Manage and develop warehouse teams, providing training, feedback, and performance management.
• Conduct daily inspections and audits to maintain a safe, clean, and compliant working environment.
• Maintain accurate documentation such as batch records, temperature logs, and production reports for regulatory readiness.
• Oversee handling of schedule-specific medicines and temperature-sensitive products following established protocols.
• Monitor productivity using Warehouse Management Systems and implement corrective actions as needed.
• Liaise with Quality Assurance, HR, and distribution management to ensure smooth operations and compliance.
• Promote a culture of safety, accountability, and continuous improvement within the team.
• Ensure proper management of Personal Protective Equipment and emergency readiness across all shifts.