Product Manager

Key Purpose
Within the Distribution Technology business area, the product manager will actively engage with the cross-functional product team to drive innovation and new products The product managers will collaborate closely with the designers, architects, change management team, marketing teams and product owners to discover effective solutions to advisers’ complaints/concerns and deliver these solutions. The product manager is expected to have a deep knowledge of Distribution and associated data insights on how advisers engage with our features.

Areas of responsibility may include but not limited to:
- Develop a deep understanding of advisers and their problems, determine effective solutions to those problems and enable the product team to deliver those solutions
- Define the future vision for your product area (along with the Head of Distribution Technology) and the strategy the team should take to achieve that vision.
- Be the custodian of the product team’s backlog.
- Define & prioritize user stories. Assess, analyse, capture and translate complex business requirements into technical requirements, use case s and execute design with concise documentation.
- Actively mitigate impediments (risks, issues, constraints, blockers) impacting successful team completion of product features
- Facilitate change management, adoption and delivery of the product.
- Tracks and monitors utilisation of the product. Monitor adoption and satisfaction of end-users using feedback to enhance the best products
- Regularly communicate status of the products to the broader team
- Develop and maintain industry knowledge.

Required Skills and Experience
- Strong understanding of distribution-led business models, adviser ecosystems, and revenue drivers within financial services or insurance.
- Proven experience in product ownership or product management of platform or partner-enabled solutions rather than short-term initiatives.
- Ability to operate effectively across business, technology, analytics, and external partners in complex environments.
- Demonstrated leadership in guiding cross-functional delivery teams without formal line authority.
- Experience managing senior stakeholder relationships and influencing across organisational boundaries.
- Strong analytical and problem-solving capability, with the ability to translate complexity into clear business value propositions.
- Solid experience applying agile product management practices in enterprise environments.

Essential skills you’ll bring to the table
- Ability to present product strategy, progress, and value realisation to senior and executive stakeholders.
- Strong written and verbal communication skills, with the ability to influence and align diverse audiences.
- Sound judgement and decision-making in ambiguous, fast-moving environments.
- Strong grasp of metrics, measurement, and insight-driven prioritisation.
- Highly organised, inquisitive, and comfortable learning and operating across new problem spaces.
- A mindset orientated toward long-term product ownership and value realisation, not short-term delivery.

Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
- Relevant professional certifications (e.g. Agile, Product Management, Business Analysis) are advantageous.
- Minimum 5+ years’ experience in product management, product ownership, or business analysis roles.
- Prior experience within distribution, platform, or ecosystem-based products is highly advantageous.