Monitoring, Evaluation & Learning (MEL) Associate-Gambella

ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.

Inkomoko has 800+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible.
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

The MEL Associate will be based in Gambella, with frequent travel to different sites. He/she will report to the MEL Manager Ethiopia, based in Addis. The roles and responsibilities for this position include:

Data Collection (50%)

• Lead local data collection and data quality assurance for Gambella region site, working with the program teams and the MEL teams for a coordinated approach.
• Conduct routine data validation and quality checks. including back-checks, spot checks, and cleaning to ensure reliability and accuracy.
• Work with the data team to provide feedback on the qualitative and quantitative data collection tools.
• Work with the manager to plan and execute data collections processes, including surveys and focus group discussions with a variety of client types
• Communicate with clients about data collection plans and processes, and organize all logistics for successful collection
• Update the project monitoring plan and monitor the indicators of different projects
• Test survey materials, and incorporate feedback in consultation with the MEL team
• Translate materials into local languages as needed.
• Train and support field staff on the routine monitoring data collection tools, like Kobo, SurveyCTO.
• Recruit, train, and supervise enumerators, ensuring they are trained and following all interview protocols for data collection
• Supervise the data collection in English and local languages in-person, on the phone, or with digital
• Lead focus group discussions, facilitating and taking notes to capture meaningful insights
• Ensure that surveys and M&E tasks are implemented in accordance with the M&E standard operating procedures set by Inkomoko

Data Organization and Reporting (30%)

• Ensure proper storage of data and use of appropriate guidelines to maintain data security and confidentiality.
• Transcribe data from focus group discussions
• Analyze data in excel and other analysis tools and write summary reports
• Develop and share routine monitoring reports on monthly basis with program colleagues
• Assist in data analysis and donor/partner reporting
• Ensure data and privacy protections for all content
• Implement and follow Inkomoko’s data privacy and protection policies for all company and client data
• Ensure that documentation of lessons and insights is incorporated into reports to enhance program learning.
• Follow up and implement policies and protocols for all company and client data

Other MEL Responsibilities (20%)

• Ensure client’s perspective is incorporated in quarterly program review
• Facilitate cross-departmental collaboration for learning and MEL reflection sessions, ensuring insights inform program strategies.
• Support the communication team in gathering and documenting significant success stories that highlight program impact.
• Document lessons learned and best practices from MEL activities to contribute to continuous program improvement.
• Actively participate in team meetings and broader organizational learning activities.
• Willingness to travel 30% of your time to other Ethiopia field offices
• Perform any other activities related to MEL