Head of Sales Logistics

Role Summary

The Head of Sales Logistics is responsible for aligning sales operations with supply chain and logistics execution. The goal is to ensure products are delivered to customers efficiently, cost-effectively, and in line with sales commitments.

Key Responsibilities

• Sales & Demand Planning
• Collaborate with sales teams to forecast demand
• Ensure inventory availability aligns with sales targets
• Logistics Strategy
• Develop logistics strategies to support market expansion
• Optimize transportation, warehousing, and distribution networks
• Order Fulfillment
• Oversee order processing, shipping, and delivery timelines
• Ensure high service levels and customer satisfaction
• Cross-Functional Coordination
• Act as a bridge between sales, supply chain, procurement, and operations
• Resolve bottlenecks affecting deliveries
• Cost & Efficiency Management
• Reduce logistics costs while maintaining service quality
• Monitor KPIs (delivery time, fill rate, cost per shipment, etc.)
• Vendor & Partner Management
• Manage relationships with logistics providers, distributors, and third-party vendors

Typical KPIs

• Order fulfillment rate
• On-time delivery (%)
• Logistics cost as % of sales
• Inventory turnover
• Customer satisfaction scores

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related field.
• A master's degree or MBA is often an advantage.
• Professional certifications such as:
  • APICS/CSCP
  • CILT
  • PMP
  • Supply Chain certifications
• can be beneficial.

Experience

• 8–15 years of experience in logistics, transportation, supply chain, or sales management.

Required Skills

• Strong supply chain and logistics expertise
• Commercial awareness (understanding sales drivers)
• Leadership and stakeholder management
• Data analysis & forecasting
• Problem-solving and decision-making

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development
• Career Development Opportunities