Creditors Clerk

About the role

The purpose of the Creditors Clerk is to provide accurate, timely and compliant administrative support across the creditors and supplier payment process. The role is responsible for capturing and checking supplier invoices, assisting with reconciliations, preparing payment information, maintaining records, and responding to routine supplier and internal queries. This role works within defined procedures and under the guidance of the Creditors Supervisor to ensure supplier accounts are processed correctly, payment deadlines are met, and supporting documentation is maintained for audit and reporting purposes.

What you'll do

• Coordinate specialist service support for the creditors function by assisting with supplier account administration, invoice processing and payment preparation activities.
• Inspect supplier invoices, statements, purchase orders, delivery notes and supporting documents to confirm completeness, accuracy and alignment to process requirements.
• Monitor outstanding supplier documentation, invoice queries, reconciliation items and payment preparation requirements to support agreed finance timelines.
• Guide internal stakeholders and suppliers on routine creditors documentation requirements, submission processes and query follow-up steps.
• Support the Creditors Supervisor and finance team with supplier reconciliations, payment schedules, account queries and creditors administration.
• Troubleshoot routine creditors processing issues by checking system entries, supplier account information, documentation status and basic transaction details.
• Train new or less experienced team members on basic creditors administration tasks, documentation standards and routine process steps, where required.
• Resolve routine supplier account queries by verifying records, following up on missing information and confirming basic invoice or payment details.
• Report recurring discrepancies, delayed responses, missing documentation, unresolved queries or payment preparation risks to the relevant supervisor.
• Document supplier invoices, statements, reconciliations, payment confirmations and query outcomes accurately for audit, reporting and record-keeping purposes.
• Escalate unresolved discrepancies, complex supplier queries, payment risks or control exceptions to the Creditors Supervisor for review and decision-making.
• Improve day-to-day creditors administration by identifying basic process gaps, recurring errors or filing issues and recommending practical corrections.

What you bring

Certificate or Diploma in Accounting, Bookkeeping, Financial Management or a related field – (preferred).

+2 year relevant experience in a creditor, accounts payable, finance administration or similar support role – (essential).

Basic working knowledge of creditors documentation, including invoices, statements, credit notes, remittances and payment confirmations – (essential).

Microsoft Office 365, especially Outlook and Excel – (essential).

Exposure to SAP, ERP or accounting systems – (advantageous).

Basic understanding of reconciliations, supplier accounts, payment processes and finance controls – (advantageous).

Exposure to a corporate, retail or shared services finance environment – (preferred).